Delivery Availability & Information

To ensure you get the best possible product we collect flowers directly from the growers, then pack and ship your order the day before you request delivery.


The delivery date is selected on the first product selected - please remember there are no deliveries to you on Sunday or Monday. 



Courier Information

We use DPD UK to deliver your orders, you will be sent a unique tracking code for your delivery via SMS.

What happens if you have an issue regarding delivery?

You can contact DPD customer services using online chat in-app or on their website, whatsapp or phone services.

Details on contact information can be found here:

Call the DPD Customer Service team on
Sat: 8am-4pm
Sun: 9am-3pm*

What happens if I want a refund due to delivery services?

If you have a damaged box, please contact DPD to lodge a complaint and follow their refund procedure.

Click here to request a refund.

Additional contact information.

We do not refund parcels for damaged sustained in transit.