Delivery Availability & Information
The delivery date is selected on the first product selected - please remember there are no deliveries to you on Sunday or Monday.
WHAT IS THE DELIVERY CHARGE?
The delivery charge is dependent on the cart total and is set-up to charge a fixed rate using the tiered system below:
Tier 1 £0.00 - £149.99 = £15.00
Tier 2 £150.00 - £2,500 = £22.50
We use DPD UK to deliver your orders, you will be sent a unique tracking code for your delivery via SMS.
What happens if you have an issue regarding delivery?
You can contact DPD customer services using online chat in-app or on their website, whatsapp or phone services.
Details on contact information can be found here: https://www.dpd.co.uk/content/how-can-we-help/contact.jsp
What happens if I want a refund due to delivery services?
If you have a damaged box, please contact DPD to lodge a complaint and follow their refund procedure.
We do not refund parcels for damaged sustained in transit.